FAQ

What is MustardSeed?

MustardSeed is a revolutionary charitable giving app. It rounds up your everyday purchases to the nearest dollar and donates that change to the church or ministry you care about. Simply download the app or sign up online and start changing the world with your spare change.

How do round-ups work?

Each time you make a purchase with your credit or debit card, the purchase amount is rounded up to the nearest dollar. Those extra cents are then donated to the ministry or church of your choice. For example, if you spend $2.25 on a coffee, $0.75 will be given to ministry.

Who can give through MustardSeed?

Anyone! Though MustardSeed supports Christian ministries, anyone may give to these ministries, regardless of their faith.

Which ministries can I support?

MustardSeed benefits thousands of Christian ministries, churches and organizations across the United States and around the world. Your donations support church planting and evangelism, national and international missions, disaster relief, women’s and children’s ministries, Christian universities and seminaries, plus thousands of local churches.

Can I give to more than one ministry at a time?

No. Though this feature may be added in the future, MustardSeed users may only select one ministry at a time to receive their round-ups.

Can I choose a new ministry to receive my round-ups?

Yes. Users can select a new ministry at any time. From MustardSeed’s mobile app, simply click the magnifying glass at the bottom of the screen to search for a new ministry. If you are using MustardSeed from a web browser, go to MustardSeed’s “Settings” page and select “Ministry Settings” to search for a new ministry.

When are my round ups sent to the ministry or church I support?

Each month, your donations are transferred to a 501(c)(3) Donor Advised Fund. Donations are then sent to the users’ selected ministries following a brief holding period, typically 15 days or less.

How can my ministry or church participate in MustardSeed?

Contact info@mustardseedapp.org. MustardSeed supports Christian ministries, churches and organizations; beneficiaries must be tax-exempt non-profits.

What types of accounts does MustardSeed support?

Simply connect the credit card, debit card or checking account of your choice. MustardSeed works with over 18,000 banks and credit unions.

What is the average user’s monthly round-up?

About $23. This is based on an average of 45 round ups per month at an average of $0.50 per round up.

Does it cost anything to use MustardSeed?

No. MustardSeed is free for users and participating ministries, churches and organizations.

Are there any fees deducted from my round-ups?

Yes. A small percentage of each donation is used to cover administrative expenses. Learn more about MustardSeed fees here.

Can I link more than one debit/credit card or bank account to MustardSeed?

No. Though this feature may be added in the future, if you wish to link more than one debit/credit card or bank account, you must create an additional MustardSeed account.

How will my MustardSeed round-ups appear on my bank/credit account?

MustardSeed virtually rounds your transactions, tracking your spare change behind the scenes. This means that your bank/credit accounts will show the ORIGINAL purchase amounts for each transaction, not the rounded amount. Round-up debits on your bank/credit statements will be listed with the description: “Make My Donation - MustardSeed.”

How often will MustardSeed debit my bank/credit account?

Donations will be withdrawn from your account each time your round-ups reach $5.

I just made a purchase but don’t see it on the app. Why?

It can take up to a day for a new transaction to appear on your MustardSeed dashboard, depending on your bank. Therefore, you may experience a delay between the time you make a purchase and the time it appears as a round up in the MustardSeed app.

How can I see how much I’ve contributed?

You can view gift amounts (monthly and total) on your MustardSeed dashboard. You can also choose to receive automatic push notifications and/or emails regarding your contributions under MustardSeed’s “Settings” page.

How do I make sure I don’t send too much money each month?

You can set a monthly limit on your donations. The minimum monthly limit is $5. To choose a monthly limit, go to MustardSeed’s “Settings” page and select “Monthly Limit.” You can also pause your round-ups at any time.

How can I download the MustardSeed app for my iPhone or Android device?
Visit the Apple App Store on your phone. Search for “MustardSeed App,” then select the app and install. Follow the prompts to set up your MustardSeed account. You can also create and access your MustardSeed account from your computer by visiting MustardSeedApp.org. We will have an Android version of the app available in the Google Play Store in the coming months.
Are my MustardSeed round-ups tax deductible?

Yes. You can view your receipts at any time on MustardSeed’s “Settings” page.

How secure is MustardSeed?

Very. MustardSeed does not store your bank/credit account numbers, logins or passwords. Instead, we employ industry-leading providers Stripe and Plaid to protect your financial information. (Stripe manages transactions on your bank/credit accounts; Plaid calculates your round-ups.)

What about privacy?

MustardSeed and its partners (beneficiaries) do not sell or share information about MustardSeed users.